Privacy Policy

1. Who We Are

Taguchi Inspection Services Inc. ("Taguchi", "we", "our", or "us") is a third-party quality assurance and inspection company headquartered in Delta, British Columbia, Canada. We operate the website taguchi.ca (the "Site") to provide information about our services and to connect with clients across Canada.

We are committed to protecting your privacy and handling your personal information responsibly, in accordance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

When you interact with our Site, we may collect the following types of information:

• Contact information — your name, company name, email address, and phone number when you submit an inquiry or contact form.
• Project details — information you voluntarily share about your project, site location, or inspection requirements.
• Resume and employment information — if you apply for a position, we collect your resume, certifications, and any information you submit.
• Usage data — pages visited, time spent on the Site, browser type, and IP address, collected automatically through standard web server logs and cookies.

We do not collect sensitive personal information such as Social Insurance Numbers, financial account details, or government-issued ID numbers through this Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide service proposals or quotes.
• To deliver third-party inspection and QA/QC services you have contracted with us.
• To evaluate employment applications and contact qualified candidates.
• To improve and maintain the performance and content of our Site.
• To comply with legal and regulatory obligations applicable to inspection services in Canada.
• To send relevant service updates or follow-ups (you may opt out at any time).

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service delivery — with inspectors, subcontractors, or partners directly involved in completing your project, bound by confidentiality obligations.
• Legal requirements — when required by law, court order, or regulatory authority (e.g., Technical Safety BC, industry bodies).
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential cookies — necessary for the Site to function properly.
• Analytics cookies — helping us understand how visitors use the Site (e.g., Google Analytics). This data is aggregated and anonymized.

You can control cookie settings through your browser. Disabling cookies may affect some Site functionality.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry and project records are typically retained for seven (7) years to meet professional and regulatory standards in the inspection industry. Employment applications not resulting in a hire are deleted after twelve (12) months unless you consent to longer retention.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for non-essential communications at any time.
• Request deletion of your information, subject to our legal retention obligations.

To exercise any of these rights, please contact us using the details below.

8. Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., LinkedIn, regulatory bodies). We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised effective date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions, requests, or concerns, please reach out to us: